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I wanted a couple of quids worth of 1p coins the other year. went to my local branch, (the co-OP as it happened) to be told 'We don't carry them now Sir". I was not amused. When I asked the stupid oik behind the glass 'Excuse me. This IS a bank isn't it?' it didn't go down too well.BobG[/quotThat gets my goat too as When you query them by asking ' are you a bank or not' They look at you gone out as if you are from Planet zonk or somert.