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Quote from: adamtherover on May 02, 2024, 05:29:36 pmI'm logged in, as soon as I click on South stand, it says area locked?, if I click the areas tab, it shows me remaining tickets in west and east, I have no idea how to proceed without a phone call. And I consider myself very tech savvy?I had similar problems this morning.I logged in to my account and tried to buy for three of us (linked ST holders).All three names came up but were shown as over 60+ and showed a nil value.There was a message to say that 60+ tickets were not available for this match and that I should amend the error.Nothing I tried would allow me to do it so after twenty minutes of trying I found that my potential order was removed from the screen.I saw some comments on here about the probable issues so left it an hour and tried again.This time it all went through fine so I was able to buy the three tickets and have had an email confirming purchase.During to process though I was never able to find anything on the site which referred to reserved seating.
I'm logged in, as soon as I click on South stand, it says area locked?, if I click the areas tab, it shows me remaining tickets in west and east, I have no idea how to proceed without a phone call. And I consider myself very tech savvy?
The website is a joke, I've finally managed to find reserved seating under the drfc tab, allocated the 4 people in my group, my lad and his mate are both 15, one of them0 is classed as a junior 14 to 17, this category doesnt exist. The other is a young adult 14 to 24, that's fine. If u try and edit the profile of the one that's not working, it says area is locked, I despair!
My son is in the junior 14-17 and it will not let me have his ticket. I hope it is just rumours about being sold out in the South, you buy season tickets to ensure you have that preferred area guaranteed for a season. I will assume they have taken our season tickets into account and we will be fine. It’s not the end of the world as long as we get tickets, but it will be disappointing not to be around people we know and like to be with for a special moment.
Quote from: adamtherover on May 02, 2024, 06:34:01 pmThe website is a joke, I've finally managed to find reserved seating under the drfc tab, allocated the 4 people in my group, my lad and his mate are both 15, one of them0 is classed as a junior 14 to 17, this category doesnt exist. The other is a young adult 14 to 24, that's fine. If u try and edit the profile of the one that's not working, it says area is locked, I despair!I've just had the same, my nephew's age group doesn't exist anymore.I think I clicked on edit ticket then it took me to the seating plan with the seat selected, then use the drop menu to select the correct age category. At least I think that's what I did, I've managed to buy it thankfully.
Why can’t you buy them online? Are they just on sale to season ticket holders at the moment? I select my seats and it says it exceeds by 0 allocation? Me and my boy are members too?
Quote from: Spud on May 02, 2024, 06:44:07 pmQuote from: adamtherover on May 02, 2024, 06:34:01 pmThe website is a joke, I've finally managed to find reserved seating under the drfc tab, allocated the 4 people in my group, my lad and his mate are both 15, one of them0 is classed as a junior 14 to 17, this category doesnt exist. The other is a young adult 14 to 24, that's fine. If u try and edit the profile of the one that's not working, it says area is locked, I despair!I've just had the same, my nephew's age group doesn't exist anymore.I think I clicked on edit ticket then it took me to the seating plan with the seat selected, then use the drop menu to select the correct age category. At least I think that's what I did, I've managed to buy it thankfully.I'm guessing you are in the west or east stand that has tickets available?
Quote from: Donnyjim on May 02, 2024, 07:32:26 pmWhy can’t you buy them online? Are they just on sale to season ticket holders at the moment? I select my seats and it says it exceeds by 0 allocation? Me and my boy are members too?General sale isn't while Monday, Jim, and the signs are that they'll be snapped up quick.Plus the fact that I don't trust technology.
I managed to purchase 4 tickets this morning 4 family. Just had them cancelled and refunded by the club. It’s all a bit amateur really. Will try again Saturday fingers crossed
Quote from: Paul Simpson on May 02, 2024, 08:58:33 pmI managed to purchase 4 tickets this morning 4 family. Just had them cancelled and refunded by the club. It’s all a bit amateur really. Will try again Saturday fingers crossed And rightly so, I agree the situation has been amateurish, but you tried to cheat the system and got found out
Don’t appreciate that cheap remark thanks!!
i am a season ticket holder for this and next season in the south stand and i work out of town. I have been trying all day to get one for myself and my son who is not a season ticket holder.It says something like area locked.
Quote from: donny dave on May 02, 2024, 09:34:18 pmi am a season ticket holder for this and next season in the south stand and i work out of town. I have been trying all day to get one for myself and my son who is not a season ticket holder.It says something like area locked.Your tickets will be waiting for you in your online account. You just have to pay for them.My sons ticket was waiting in my account.
All this could have been avoided by having a ticket purchasing instruction page on the DRFC website. List all the options and what you have to do if you’re a season ticket holder, or whatever.Simples.