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Currently it is allowing non season ticket holders to purchase also. Some errors at the minute
Quote from: Campsall rover on May 02, 2024, 11:12:01 amStill will not allow me to buy my reserved season tickets.I have already purchased one next to ours but it says there is a problem next to my grandsons U 13 ticket. There is a red exclamation mark. Really frustrating.Technology hey when it goes wrong It will be down to pricing Camps you need to edit your tickets, get your season tickets from the drop down menu top right, click on drfc then click on reserved seats again depending on ages you might need to edit them
Still will not allow me to buy my reserved season tickets.I have already purchased one next to ours but it says there is a problem next to my grandsons U 13 ticket. There is a red exclamation mark. Really frustrating.Technology hey when it goes wrong
I think we need to cut the club a bit of slack here. We obviously don’t have premier league infrastructure so have to try and make do with what we’ve got and it’s obvious it can’t cope with such big traffic all at once. IF we get through to the final, it might be worth outsourcing this to ticket master to sell them if that’s an option. I know Huddersfield did this a few years ago in the playoffs to prevent the kind of carnage we’ve seen today
If you go online and have a purchase history it seems you can purchase a ticket now
Quote from: GazLaz on May 02, 2024, 10:41:45 amIt should just be online sales. No need for people to physically go to a ticket office in 2024. Please don’t reply “what about people that…”. People would manage in the same way they get someone to help them if they can’t get to the ticket office in person.That would make a lot of sense and would surely be a lot easier for the TO staff to manage.
It should just be online sales. No need for people to physically go to a ticket office in 2024. Please don’t reply “what about people that…”. People would manage in the same way they get someone to help them if they can’t get to the ticket office in person.
Quote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.
Quote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?
Quote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?
Quote from: Drover on May 02, 2024, 12:41:29 pmQuote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?It is not fixed for me quite the opposite.
Quote from: Campsall rover on May 02, 2024, 12:44:30 pmQuote from: Drover on May 02, 2024, 12:41:29 pmQuote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?It is not fixed for me quite the opposite. You can buy on an account without a season ticket?
Quote from: Drover on May 02, 2024, 12:41:29 pmQuote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?It is not fixed for me quite the opposite.
Quote from: DonnyOsmond on May 02, 2024, 12:23:22 pmQuote from: DearneValleyRover on May 02, 2024, 12:00:44 pmIf you go online and have a purchase history it seems you can purchase a ticket nowLooks like they've fixed it.Fixed it so anyone with purchase history can buy them,or fixed it so its season tickets holders only for now?I have and 2 other family members have a fan number+history but not season tickets,but while trying to buy it says,"qty of tickets owned exceeds limitations,to buy more assigned to tickets to other owners,but then goes on to says "sales to this product are limited to '0' for all of us,Cannot even buy 1 ticket online yet? So is it season ticket only today?
Annoyed at this. I'm not an ST holder any more but been to most of the home games and several away games. I've been resigned to waiting until Monday until I can buy and I've just seen that I could have bought this morning if I'd seen this earlier, rightly or wrongly. The seats my dad and I sit in for every game have already gone, that's the price you pay for not being an ST holder I guess but its still annoying the system has let us down.
Is there a separate queue to collect Crewe away tickets please?ŵ
Quote from: CJK on May 02, 2024, 12:42:10 pmAnnoyed at this. I'm not an ST holder any more but been to most of the home games and several away games. I've been resigned to waiting until Monday until I can buy and I've just seen that I could have bought this morning if I'd seen this earlier, rightly or wrongly. The seats my dad and I sit in for every game have already gone, that's the price you pay for not being an ST holder I guess but its still annoying the system has let us down. I've seen someone say on FB that they have had their ticket cancelled and refunded because they bought when they aren't a ST holder so I imagine they will be going through and doing the same to everyone.
Don't forget ST holders you've got till Monday before your seat is released to general sale
Quote from: Jenny on May 02, 2024, 01:00:25 pmQuote from: CJK on May 02, 2024, 12:42:10 pmAnnoyed at this. I'm not an ST holder any more but been to most of the home games and several away games. I've been resigned to waiting until Monday until I can buy and I've just seen that I could have bought this morning if I'd seen this earlier, rightly or wrongly. The seats my dad and I sit in for every game have already gone, that's the price you pay for not being an ST holder I guess but its still annoying the system has let us down. I've seen someone say on FB that they have had their ticket cancelled and refunded because they bought when they aren't a ST holder so I imagine they will be going through and doing the same to everyone. Yes, that's right. Apparently there was a problem this morning when setting the parameters to restrict sales to only season members. The few that got through the system have been refunded. They are aware it would have been helpful to issue a guide to buying online, particularly with reference to accessing 'Reserved tickets' etc. There's been an update on social media. There used to be a guide on the website but buggered if I could find it, so hopefully that will be restored at some point. I doubt very much the club will consider Ticketsmaster with the costs involved using a third party. We've coped before for Wembley and we will again IF we get there.The EFL have already contacted all four clubs involved in the semis about the ticketing arrangements for Wembley so that they're prepared as soon as semis are decided.