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Shouldn't the guilty steward(s) be relieved of their duties?
A statement from the club...The Club can confirm that, after an incident during the Rovers v Chesterfield game (Tuesday 24th November), a meeting has taken place between the Safety Officer and Martin O’Hara to identify ways of which the club can further its commitment to improving how we operate on match days. Future learning and development opportunities were identified. Talks are to take place with representatives of the Football Supporters Federation as regards the club piloting training initiatives that will allow it to offer the very best in customer care and to further develop into a model club leading the way in how we steward football matches. The Club would like to thank Martin for his continued assistance in this and other club initiatives. Read more at http://www.doncasterroversfc.co.uk/news/article/rovers-to-talk-to-fsf-2839459.aspx#JHoyGjg62QqygVgZ.99Or to translate.........Oooops! We made a mess of that didn't we? Apologies but our stewards are badly trained and don't know the rules and regulations regarding football stadia. What you did wasn't a 'Criminal Offence' as claimed by our steward but we don't know the rules and we and our stewards apply our own interpretation and we have no control over the stewards when they do. Please can you help us Martin? Can the FSF come and put our house in order? Can they come and train our stewards?
"..further it's commitment to improving how we operate on match days..""..piloting training initiatives that will allow it to offer the very best in customer care.."!!Where's the apology for an incident that was obviously orchestrated by match officials operating under 'guidance' from someone 'inside the club', ending up by ejecting a diehard supporter from the ground & in doing so, upset a family group caught up in the middle of what was a nasty, abusive, violent (when witnessed by a small child) fracas.If such an incident had happened near me, hand on heart, I'd post my season ticket back to the club until this 'Head Steward' was sent packing back to his nightclub door.Martin, you have a far, far longer fuse than me.Shame on you Doncaster Rovers for putting out such a pathetic piece of blather.
Just what do the club think they are doing? Again digging their heads in the sand in the hope we won't realise that they have got it wrong. These are clearly issues that should be paramount in the stewards training! Brushing it under the carpet!! Not good enough im afraid!! Come on DRFC give Martin the apology he so rightly deserves. Anyone else agree with me?
Quote from: Twinkletoes on December 08, 2015, 11:16:15 amJust what do the club think they are doing? Again digging their heads in the sand in the hope we won't realise that they have got it wrong. These are clearly issues that should be paramount in the stewards training! Brushing it under the carpet!! Not good enough im afraid!! Come on DRFC give Martin the apology he so rightly deserves. Anyone else agree with me? Read the statement on the VSC website. Martin has had an apology. Whether that should be more public is a matter of opinion..
Quote from: IDM on December 08, 2015, 12:17:53 pmQuote from: Twinkletoes on December 08, 2015, 11:16:15 amJust what do the club think they are doing? Again digging their heads in the sand in the hope we won't realise that they have got it wrong. These are clearly issues that should be paramount in the stewards training! Brushing it under the carpet!! Not good enough im afraid!! Come on DRFC give Martin the apology he so rightly deserves. Anyone else agree with me? Read the statement on the VSC website. Martin has had an apology. Whether that should be more public is a matter of opinion..IDM Having read the statement put out by the club numerous times at point do I see the words, "Apology" or "Sorry" Could you please direct me to the words or indeed the sentence that your reading as an apology?
So it appears that the VSC have inform people of the clubs apology because the club cannot bring themselves to do it
Quote from: Filo on December 08, 2015, 01:42:46 pmSo it appears that the VSC have inform people of the clubs apology because the club cannot bring themselves to do itThat's not my point. Maybe Martin was content with a private apology - I am guessing at that, you'd have to ask him!
I can't speak for the way the club nor the VSC put out statements. My views on this thread are simply to point out that an apology has been made, as some posters (throughout the thread) seemed to think it had not been done.Whether this goes far enough, or is appropriate, is a different issue.
Corporate bullshit aside, and assuming SM is content with the response of DRFC to himself personally, there are still 1 or 2 questions not answered by the club.Did a steward act inappropriately, Did he exceed his legal powers,Who is responsible for oversight of the stewarding team,What guidance/protocols are in use to govern stewarding practice,Where are these published for supporters to read and understand,Have any disciplinary measures been taken for breach of standards,What will DRFC do to enforce good practice going forward,What apologies have been given to others affected by the incident.These seem to me a list of minimum requirements for transparency.Bland assurances that everything will be sorted are usually and indicator that they wish it would go away, and in 2 weeks it will all be forgotten. Not always though, so this might be different.Deal with it and tell the truth Rovers! You will feel a lot better afterwards.