iFollow Membership cancelled

[South East Rover]

As any one-else received this email
Membership cancelled
We're sorry to see you go! Per your request, we have cancelled your Video Season Pass membership. This will end on 01/07/2024.

When this ends, you will no longer be able to access exclusive, premium club content.

You can resubscribe at any time.

Thanks

[Batleyred]

I got the same yesterday

[One_Matty_Lucas]

Same, I can only imagine with the change to the EFL broadcasting setup that we will need to resubscribe next year.

[idler]

I got one as well.

[mattco]

Is Colchester game on ifollow

[Filo]

Is Colchester game on ifollow

Yes

[ScillyRover]

I got the same e-mail. Not cancelled and had a bit of a panic on that it might effect watching todays game. Anyone sought an explanation from them?

[glosterred]

Got the same email the other day, membership cancelled from 1/07/2024


COYR

[silent majority]

I've got a meeting scheduled to chat through some of this and other engagement issues.

I'll update you as soon as I can on that.

[ForsolongaRover]

I've got a meeting scheduled to chat through some of this and other engagement issues.

I'll update you as soon as I can on that.

I thought it might be something to do with the feed for the Barrow-Crawley game, so I wrote. to one of my contacts there and they replied “ Please be assured that your current access to the service will not be affected and you will be able to use your subscription until the end of the season.”

I think it must have been a system malfunction.

[silent majority]

I've got a meeting scheduled to chat through some of this and other engagement issues.

I'll update you as soon as I can on that.

I thought it might be something to do with the feed for the Barrow-Crawley game, so I wrote. to one of my contacts there and they replied “ Please be assured that your current access to the service will not be affected and you will be able to use your subscription until the end of the season.”

I think it must have been a system malfunction.

No its not that.

Ifollow as a supplier won't be operating next season. Sky are taking over most, but not all, TV coverage for next season. I'll be chatting about what DRFC will provide for their supporters and how we can maximise that to the benefit of DRFC supporters.

[ForsolongaRover]

I've got a meeting scheduled to chat through some of this and other engagement issues.

I'll update you as soon as I can on that.

I thought it might be something to do with the feed for the Barrow-Crawley game, so I wrote. to one of my contacts there and they replied “ Please be assured that your current access to the service will not be affected and you will be able to use your subscription until the end of the season.”

I think it must have been a system malfunction.

No its not that.

Ifollow as a supplier won't be operating next season. Sky are taking over most, but not all, TV coverage for next season. I'll be chatting about what DRFC will provide for their supporters and how we can maximise that to the benefit of DRFC supporters.

I too was aware of the Sky takeover, but the email referred to this season, not next and I did think that they would continue to provide the feed of the sound commentary, though I may have got that wrong.

[bigal]

I got same message

[Little Wolf]

It is 1st July so season will be over

[graingrover]

SM is I Follow still going to function for Overseas subscribers ?


I now see that it will
Audio services will remain alongside existing audio-visual arrangements for international audiences.

[RoversInSpain]

Yes got that email.
This was the reply I got when stating I didn’t want to unsubscribe as a overseas viewer   
Gemma Huetson (iFollow)
Apr 22, 2024, 18:31 UTC

Hi Richard,
 
Thank you for contacting iFollow Support.
 
Please be assured that your current access to the service will not be affected and you will be able to use your subscription until the end of the season.
 
You will receive further correspondence regarding subscriptions for the 2024/25 season shortly.
 
Please let us know if you would like further information or assistance at this time.

[Dutch Uncle]

Just beat me to it R-i-S, got exact same reply from 'Alvaro(iFollow)'

[PDX_Rover]

Same email here.

[richtherover]

Yes me too. Panic stations for a while. My only lifeline being overseas.

[bellevuebulgar]

Same message here. I’ve emailed to tell them I don’t wish to cancel ….. no reply yet.
Tonight’s match is on ok though.

[ScillyRover]

Yes me too. Panic stations for a while. My only lifeline being overseas.

Mine too I’d be devastated if I couldn’t watch every game next season. Having cancer treatment for the last 15 months, you wouldn’t believe what a consolation watching MY team every game has been to me during that period.

[silent majority]

Don't worry!

The FSA email loop is awash with complaints about that particular email, its gone out EFL wide.