Quote from: adamtherover on Today at 05:29:36 pm

I'm logged in, as soon as I click on South stand, it says area locked?, if I click the areas tab, it shows me remaining tickets in west and east, I have no idea how to proceed without a phone call.   And I consider myself very tech savvy?

I had similar problems this morning.
I logged in to my account and tried to buy for three of us (linked ST holders).
All three names came up but were shown as over 60+ and showed a nil value.
There was a message to say that 60+ tickets were not available for this match and that I should amend the error.
Nothing I tried would allow me to do it so after twenty minutes of trying I found that my potential order was removed from the screen.
I saw some comments on here about the probable issues so left it an hour and tried again.
This time it all went through fine so I was able to buy the three tickets and have had an email confirming purchase.
During to process though I was never able to find anything on the site which referred to reserved seating.

it takes some finding, on thr tickets page where you can select home or away tickets, at the top there's a drfc tab. Hit that and there's loads of options, one bring reserved seating..  where you can select everyone in your group.  As long as their profile matches the current naming convention for age categories?   Madness...

I forgot to add that my first attempt kept giving me the “area is locked” message.

I'm logged in, as soon as I click on South stand, it says area locked?, if I click the areas tab, it shows me remaining tickets in west and east, I have no idea how to proceed without a phone call.   And I consider myself very tech savvy?

I had similar problems this morning.
I logged in to my account and tried to buy for three of us (linked ST holders).
All three names came up but were shown as over 60+ and showed a nil value.
There was a message to say that 60+ tickets were not available for this match and that I should amend the error.
Nothing I tried would allow me to do it so after twenty minutes of trying I found that my potential order was removed from the screen.
I saw some comments on here about the probable issues so left it an hour and tried again.
This time it all went through fine so I was able to buy the three tickets and have had an email confirming purchase.
During to process though I was never able to find anything on the site which referred to reserved seating.

We don’t know what will happen do we, really? I have faith in the management having lots of irons in the fire for next season.

Quote from: Scooter on Today at 04:07:24 pm

Quote from: ian1980 on Today at 01:51:27 pm

Quote from: roversdude on Today at 12:26:28 pm

Is there a separate queue to collect Crewe away tickets please?

If your just collecting tickets you can go straight inside and get them

Is that definite? I don’t want to be lynched by the mob when I try it

Yes, they were even sending members of staff down the queue asking if anyone was only there to collect. If they were, they were taking them straight inside.

The main problem seems to have been that the box office has moved into the club shop which only has three “stations” to sell from and all three are linked to the same desktop printer to print the tickets.

In the proper box office there were about 5-6 booths that could be served from which would obviously be a lot quicker.

You would have thought on this occasion they would use the normal ticket office all week due to the demand for home and away tickets.