Viking Supporters Co-operative

Viking Chat => Lucky Pint => Topic started by: RobTheRover on November 28, 2015, 03:13:49 am

Title: Rovers Player Feedback
Post by: RobTheRover on November 28, 2015, 03:13:49 am
 In this thread, please post the following details :

Your operating system (e.g. Windows7, Windows 10, Linux Mint, etc)
Your browser (e.g. Internet Explorer 10, Firefox, Safari, etc)
Your Internet Service Provider (e.g. Sky, Virgin, O2, Plusnet, etc)
Go to www.speedtest.net and run a test.  Post the result BEFORE logging on to Player (download and upload speed, please)

Ensure your browser settings are set as in this page : http://www.doncasterroversfc.co.uk//news/article/rovers-player-hd-live-commentary-update-2766808.aspx

If you have no issues listening to player once match coverage starts, please then post "No issues".

If you do have issues, please describe them in the thread, and email player.support@streamamg.com

Thanks in advance.

Title: Re: Rovers Player - Coventry v Rovers
Post by: bigal on November 28, 2015, 01:23:07 pm
windows10. internet explorer11. sky.download speed 11.31mbps. up load speed1.11mbps
Title: Re: Rovers Player - Coventry v Rovers
Post by: Mike_F on November 28, 2015, 02:42:26 pm
Windows 7. Firefox, Sky broadband. Download 5.91mbps, upload 0.98mbps
Title: Re: Rovers Player - Coventry v Rovers
Post by: bigal on November 28, 2015, 02:51:52 pm
no issues
Title: Re: Rovers Player - Coventry v Rovers
Post by: glosterred on November 28, 2015, 02:54:29 pm
iPad, using the Player App. Upload 8.37MB/s, Download 43.35MB/s Service provider BT. Currently having no problems



Title: Re: Rovers Player - Coventry v Rovers
Post by: Mike_F on November 28, 2015, 02:55:21 pm
No issues. Yet...
Title: Re: Rovers Player - Coventry v Rovers
Post by: arkseyrover on November 28, 2015, 02:59:29 pm
working good - speed 5.98; BT; windows 7(?)
Title: Re: Rovers Player - Coventry v Rovers
Post by: bobjimwilly on November 28, 2015, 03:01:51 pm
Windows 7, Google Chrome, Sky Broadband
no issues here :aok:
Title: Re: Rovers Player - Coventry v Rovers
Post by: glosterred on November 28, 2015, 03:09:51 pm
Is it just me hearing a slight pause every few seconds. It's the briefest of pauses?
Title: Re: Rovers Player - Coventry v Rovers
Post by: Bristol Red Rover on November 28, 2015, 03:12:20 pm
Windows 8
Firefox
3 mobile (!)

No issues (except expected occasional signal drop out)
Will update if anything else.

Kudos, Rob  :thumbsup:
Title: Re: Rovers Player - Coventry v Rovers
Post by: RobTheRover on November 28, 2015, 03:19:04 pm
Good news so far then.

If you don't mind keeping these threads on match days updated we can build a library of issues and the conditions around them.  Should help in resolution.
Title: Re: Rovers Player - Coventry v Rovers
Post by: CottyRover on November 28, 2015, 03:26:30 pm
I'm listening on Samsung Galaxy tablet SM-T520 using Player app. Download speed 12.75, Internet provider Kingston Communications  (I live near Hull) Tuned in 15.08 no issues so far
Title: Re: Rovers Player - Coventry v Rovers
Post by: ScillyRover on November 28, 2015, 03:34:47 pm
Apple iMac, OS Yosemite, Google Chrome, Plusnet, 36mbps Download, 10Mbps upload. No issues... apart from we are losing 1-0 :(
Title: Re: Rovers Player - Coventry v Rovers
Post by: Mike_F on November 28, 2015, 04:44:58 pm
16:44, commentary froze. had to press pause then play again to re-load.
Title: Re: Rovers Player - Coventry v Rovers
Post by: CottyRover on November 28, 2015, 05:09:15 pm
No issues for me today, hasn't always been that way this season
Title: Re: Rovers Player - Coventry v Rovers
Post by: glosterred on November 28, 2015, 05:10:34 pm
No issues with me other than the comment made earlier, which seemed to sort itself out.
Title: Re: Rovers Player - Coventry v Rovers
Post by: Copps is Magic on November 28, 2015, 05:10:48 pm
It froze for me for about 5 seconds in the second half but otherwise no problems. - Chrome, Windows 7, Virgin.
Title: Re: Rovers Player - Coventry v Rovers
Post by: Copps is Magic on November 28, 2015, 05:11:38 pm
An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.
Title: Re: Rovers Player - Coventry v Rovers
Post by: RobTheRover on November 28, 2015, 07:41:21 pm
An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.
Title: Re: Rovers Player - Coventry v Rovers
Post by: glosterred on November 28, 2015, 07:59:31 pm
An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.

Watching Twitter etc, it seems to be running 20-30 seconds behind

Title: Re: Rovers Player - Coventry v Rovers
Post by: Dagenham Rover on November 28, 2015, 09:15:08 pm
An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.

Watching Twitter etc, it seems to be running 20-30 seconds behind



and that doesn't matter on your download speed
Title: Re: Rovers Player - Coventry v Rovers
Post by: RobTheRover on November 28, 2015, 09:39:01 pm
There will be some processing of the audio stream in order to pass it through RP, though.  A delay will be inevitable, and I would expect 30 seconds or so to be acceptable.

I'm more concerned with the reliability the service and identifying what contributes to those difficulties, but I will mention the delay in addendum.
Title: Re: Rovers Player - Coventry v Rovers
Post by: PDX_Rover on November 28, 2015, 09:46:11 pm
No problems today. iPhone 6 via Comcast Wifi. D/l 120mb Up 20mb
Title: Re: Rovers Player - Coventry v Rovers
Post by: Mike_F on December 06, 2015, 01:59:25 pm
Player fine today so far.
Title: Re: Rovers Player - Coventry v Rovers
Post by: RedJ on December 06, 2015, 02:53:33 pm
iPhone 6 via Sky whatever they call the unlimited fibre internet. Complete loss of sound on a few occasions.
Title: Re: Rovers Player - Coventry v Rovers
Post by: Mike_F on December 19, 2015, 04:36:17 pm
Burton match: Settings same as ever. It went off early first half but came almost striaght back and was eveidently an issue across everyone as Tom said "Welcome back".

16:32pm. Gamne poised at 2-2. Tom says dreadful challenge on Tyson, elbows and all, should be a red card then.... silence. It's gone off again.
Title: Re: Rovers Player - Coventry v Rovers
Post by: ScillyRover on December 19, 2015, 05:06:19 pm
Burton Game : Same settings as normal. Player off and back on again numerous times and the commentary ending up a good 2 minutes behind actual play. Really frustrating listening.
Title: Re: Rovers Player Feedback
Post by: PDX_Rover on December 19, 2015, 05:32:18 pm
iPhone 6. iOS. Comcast 54mbps dl, 15up. Player kept dropping at crucial moments. Almost like they'd logged out and then had to go through the whole searching/framing again. Operator error?
Title: Re: Rovers Player Feedback
Post by: Mike_F on December 21, 2015, 01:11:51 pm
It went off again for me just as Tyson was about to take his penalty.