Viking Supporters Co-operative

Viking Chat => Viking Chat => Topic started by: karlos on September 13, 2025, 05:51:33 pm

Title: Rovers plus
Post by: karlos on September 13, 2025, 05:51:33 pm

hi can anybody provide me with details to get in touch with rovers plus please it wont let me listen to commentry i subscribe monthly and my account doesnt even have the opporunity to unsubscribe.

Title: Re: Rovers plus
Post by: idler on September 14, 2025, 09:56:51 am

Quote from: karlos on September 13, 2025, 05:51:33 pm

hi can anybody provide me with details to get in touch with rovers plus please it wont let me listen to commentry i subscribe monthly and my account doesnt even have the opporunity to unsubscribe.

I would email or ring the club. Liam Holden might be able to help.

Title: Re: Rovers plus
Post by: Barmby Rover on September 14, 2025, 02:18:26 pm

I got the same problem last season, several times, it is not administered properly. I got my last month returned and cancelled it, never to return, it is an atrocious service run by incompetents.

Title: Re: Rovers plus
Post by: karlos on September 14, 2025, 04:48:24 pm

Doesn't even give me the choice to cancel it

Title: Re: Rovers plus
Post by: BobG on September 14, 2025, 04:59:52 pm

Cancel the direct debit or standing order karlos.

BobG

Title: Re: Rovers plus
Post by: CottyRover on September 14, 2025, 05:44:21 pm

I had these problems last season, so haven't bothered to subscribe this season. Not much help, Karl's, I know, but at least you know you're not alone! Bob G's advice is probably best. Wish I'd done that last year.

Title: Re: Rovers plus
Post by: DonnyBazR0ver on September 14, 2025, 08:29:39 pm

Marketing and communications department
Phone: 01302 764668

Email: media@clubdoncaster.co.uk

Media manager: Liam Hoden - liam.hoden@clubdoncaster.co.uk

Title: Re: Rovers plus
Post by: Avsuptem on September 14, 2025, 08:50:57 pm

I paid 25 quid for a month's overseas subscription but could not access the live match coverage. Lucky I have a friend who has one of those dodgy stick things.

Title: Re: Rovers plus
Post by: Liam Hoden on September 15, 2025, 11:44:05 am

Hi all. Many apologies to those of you who have encountered issues with your Rovers+ service in recent weeks.
We have discovered a problem with those subscriptions which have rolled over from last season. Having referred the issue to our website providers, we're now confident it has been rectified and there should be no further problems related to the issue. I have tested the service with a couple of subscribers' accounts and it is showing as it should.
Those of you that are subscribers, if you head to the Rovers+ section of the website, the audio option for the Wimbledon game should be showing as available soon. If it is not, please contact me.
If you have any problems with Rovers+ at any time, please contact me directly on liam.hoden@clubdoncaster.co.uk and I'll do my best to sort.
Again, apologies for any inconvenience caused. If you wish to discuss this further, please email me as above.

Title: Re: Rovers plus
Post by: ss1953 on September 15, 2025, 02:27:48 pm

Thanks Liam for grasping the nettle and trying to get things sorted.

Title: Re: Rovers plus
Post by: karlos on September 16, 2025, 07:58:35 am

Cheers for all who replied .