Viking Supporters Co-operative

Viking Chat => Viking Chat => Topic started by: Wellred on April 06, 2010, 05:52:53 pm

Title: Buying a ticket at the KMS
Post by: Wellred on April 06, 2010, 05:52:53 pm
Being a season ticket holder I have never had to buy a ticket (other than cup games) at the ticket office.
One thing puzzles me and maybe its a stupid question but I am sure someone will put me right.
How does anyone buy a ticket if their name is not on the database?
Title: Re:Buying a ticket at the KMS
Post by: Redandwhitewhizards on April 06, 2010, 05:56:54 pm
Their name gets put on the database...

If you think of how many high profile games we have had since we moved to the Keepmoat, I imagine we must have at least 30k names on there. Its only for high profile games where there is a large risk of tickets being sold to away fans that they even start to think about restricting it to people who are already on there.
Title: Re:Buying a ticket at the KMS
Post by: wilts rover on April 06, 2010, 06:11:23 pm
If you are a season ticket holder then your name will be on the database - unless of course you gave a false name and address when you took the ticket out and are now desperately looking for something to prove you are a 12 yo female?
Title: Re:Buying a ticket at the KMS
Post by: big fat yorkshire pudding on April 06, 2010, 06:20:52 pm
Everyone who has bought a ticket since the KMS was opened is on that database.  I'll wager that 99 percent of fans have seen a game at the KMS.  If you haven't then they add your name on the first time you buy as has been said.  Works out much better now it's a bit more organised and stricter.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 06, 2010, 06:59:08 pm
Thing is, I witnessed someone trying to buy a Barnsley ticket and because they weren't on the database, they wouldn't sell them one.
Someone posted on here also about someone trying to get one for the Newcastle game and was also refused.

If this is the case, how are new fans not on the database meant to buy?
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 06, 2010, 07:37:36 pm
A lad I go with has been going years and isn't on the database because someone else buys his ticket for him. They only ask for the details of the person buying the ticket so on that basis a few might not be on the database.
Title: Re:Buying a ticket at the KMS
Post by: Redandwhitewhizards on April 06, 2010, 07:39:48 pm
But for the big games (Wembley and Cardiff) everyone who bought a ticket had to fill in a form so their details will be on the database and I imagine that makes up a very large proportion of the database.

If your friend has been going for years and isn't on the database it is his own fault if it ended up making him miss out on tickets.
Title: Re:Buying a ticket at the KMS
Post by: Wellred on April 06, 2010, 07:41:45 pm
But its not Rovers fans we are looking to attract though is it Rigo.
Surely we are trying to tempt the people who want to know what all the talk of us being such a good footballing side is all about.
Surely if we want to bring potential new rovers fans to watch us we should be making it as easy as possible to buy a ticket not putting obstacles in the way.
We want them to come, they are not doing us a favour by coming.
Title: Re:Buying a ticket at the KMS
Post by: Filo on April 06, 2010, 07:45:27 pm
MrFrost wrote:
Quote
A lad I go with has been going years and isn't on the database because someone else buys his ticket for him. They only ask for the details of the person buying the ticket so on that basis a few might not be on the database.
f**king hell, I'm glad I don't know you, because it seems everyone you know has trouble buying tickets!
Title: Re:Buying a ticket at the KMS
Post by: Redandwhitewhizards on April 06, 2010, 07:58:58 pm
Problem here is that it appears that the club are damned if they do and damned if they don't. If they don't have a database and just sell anyone tickets, you get people moaning when they fall into the 'wrong' hands. If they do have a database and then have to 'close' it down for certain matches where the home ends could become infiltrated, then people moan that new fans cannot get tickets.

The common theme seems to be fans moaning.... sound familiar Frost?
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 06, 2010, 08:48:08 pm
So what your saying Rigo, that there is no room for future genuine Rovers fans? If DRFC employ this tactic how is my son ever going to get his name onto the database?
Title: Re:Buying a ticket at the KMS
Post by: Snods Shinpad 2 on April 06, 2010, 09:41:10 pm
I reckon there's more to this than meets the eye.

My theory is that Frosty been rebuffed in an attempt to seduce one of the ticket office staff and is still smarting from the humiliation.

Quote
Frost (flirting): \"Nice day today, chucky.\"

Ticket angel (bored): \"err...yes. It is. Can I help you?\"

Frost (puffing out his Frosty chest): \"err...Yes. I'd like a Barnsley ticket hotlips.\"

Ticket angel (looking at her nails): \"Are you on the database?\"

Frost (in a James Bond stylee): \"Yes. My name is Frost. Mr Frost.\"

Ticket angel (patronisingly): \"Haha. What's your phone number?\"

Frost (panicking): \"eeeerrrr...., uummm, why do you fancy a drink sometime?\"

Ticket angel (looks Frost up and down with a look of distain): \"errrr. No. I need it to check your details.\"

Frost (humiliated): \"Oh, haha. Just joking.\"

Frost collects ticket and marches home to engage in a prolonged and bitter campaign of revenge via an internet forum.

Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 06, 2010, 10:03:32 pm
The facts speak for themselves, no matter how much you want to mock. I really hope one of you lot have problems with the ticket office one day, and when you decide to tell anyone about it, see what the response is.
Title: Re:Buying a ticket at the KMS
Post by: DubaiRover on April 06, 2010, 10:16:31 pm
I'm not on the database,when I was back in uk for Spurs and wembley matches someone got tickets for me.
When I worked in the uk I could never buy a season ticket as I was always working away from home and didnt know when I was back,I know a lot of rovers fans who work away from home.

I wonder if oslorover is on the database?

Why question if you are a true rovers fan if you are not on the database?
Title: Re:Buying a ticket at the KMS
Post by: Old Popsider on April 06, 2010, 11:56:30 pm
DubaiRover wrote:
Quote
I'm not on the database,when I was back in uk for Spurs and wembley matches someone got tickets for me.
When I worked in the uk I could never buy a season ticket as I was always working away from home and didnt know when I was back,I know a lot of rovers fans who work away from home.

I wonder if oslorover is on the database?

Why question if you are a true rovers fan if you are not on the database?


\"Why question if you are a true rovers fan if you are not on the database\" - because if you are not on the database - computer says No. (Apologies to Little Britain!)
Title: Re:Buying a ticket at the KMS
Post by: Redandwhitewhizards on April 07, 2010, 07:24:07 am
People are speaking like the Database is a closed shop, it isn't, in most circumstances it is continually expanded.
Title: Re:Buying a ticket at the KMS
Post by: DonnyBazza on April 07, 2010, 09:05:36 am
My wife got 2 tickets for Newcastle game had to put herself on the database to which is a good idea.

Your never going to please everyone.
Title: Re:Buying a ticket at the KMS
Post by: dumbroofer on April 07, 2010, 09:07:06 am
and to get yourself put on said database you only need to take with you a passport,n 4 photos birth certificate,driving licsence,counciltax bill(paid of course)three other bills,see simples really
Title: Re:Buying a ticket at the KMS
Post by: Wellred on April 07, 2010, 09:10:17 am
What I don't understand and this what prompted me to ask the question is this.
Your wife went down for two tickets to the Newcastle game and got her name put on the database so she could buy 2 tickets and yet we hear of people who have tried to buy tickets but can't because they are not on the database.
I know it seems a bit chicken and egg so why refuse some people to buy a ticket and yet allow others to put their names on this golden database and then buy a ticket?
Confusing or what??
Title: Re:Buying a ticket at the KMS
Post by: graingrover on April 07, 2010, 09:22:44 am
I stopped buying my season ticket due to only using it for a few games a season (  I live  abroad). I want five tickets for a family reunion at the Scunthorpe match .. So I hope not to be rejected when I go to Keepmoat a day beore the game.  Does being a member of Vikings qualify me for an entry on this exclusine database I wonder?
Title: Re:Buying a ticket at the KMS
Post by: SkellowRover on April 07, 2010, 09:25:03 am
Solution.....

If you are not on the database either prove that you reside at a Doncaster address and they will add you without any problems. If you don't reside at a Doncaster address then sort it out when we are not playing a team that are challenging for promotion that week and have sold their ticket allocation as lots of their fans are trying to buy tickets in our end. It's really a  no brainer as you have had months to register, so end of discussion.

Most of our exiles know people in the town who can get them tickets anyway and the regular posters  would only have to ask on here and i am sure aomeone would sort a ticket for them. Also it is a big misshap on their parts if i am being honest for not registering earlier, afterall the season is months old and exiles could register over the phone anyway before the season starts \"just incase\" as it's better to be safe then sorry.

Personally i have never had any problems whatsoever with the ticket office and have found the girls will always do their best to sort anything out for you ticket wise.
Title: Re:Buying a ticket at the KMS
Post by: SkellowRover on April 07, 2010, 09:28:14 am
graingrover wrote:
Quote
I stopped buying my season ticket due to only using it for a few games a season (  I live  abroad). I want five tickets for a family reunion at the Scunthorpe match .. So I hope not to be rejected when I go to Keepmoat a day beore the game.  Does being a member of Vikings qualify me for an entry on this exclusine database I wonder?


If you bought a ST while we have been at the KMS then you will be on the database. Also i would try and get tickets earlier then the day before over the phone explaining your situation and tell them you can produce your VSC card and i can't see it being a problem.
Title: Re:Buying a ticket at the KMS
Post by: Redandwhitewhizards on April 07, 2010, 09:36:12 am
Wellred wrote:
Quote
What I don't understand and this what prompted me to ask the question is this.
Your wife went down for two tickets to the Newcastle game and got her name put on the database so she could buy 2 tickets and yet we hear of people who have tried to buy tickets but can't because they are not on the database.
I know it seems a bit chicken and egg so why refuse some people to buy a ticket and yet allow others to put their names on this golden database and then buy a ticket?
Confusing or what??


I haven't heard much of that, infact, I have only seen Mr Frost say such things...
Title: Re:Buying a ticket at the KMS
Post by: Thinwhiteduke on April 07, 2010, 09:37:12 am
MrFrost wrote:
Quote
The facts speak for themselves, no matter how much you want to mock. I really hope one of you lot have problems with the ticket office one day, and when you decide to tell anyone about it, see what the response is.


Thats the point though.

A lot of people have NEVER had a problem at the Ticket Office - myself included.

Yet you seem to have a problem each and every time?? Hmmmmm!
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 09:45:54 am
Redandwhitewhizards wrote:
Quote
Wellred wrote:
Quote
What I don't understand and this what prompted me to ask the question is this.
Your wife went down for two tickets to the Newcastle game and got her name put on the database so she could buy 2 tickets and yet we hear of people who have tried to buy tickets but can't because they are not on the database.
I know it seems a bit chicken and egg so why refuse some people to buy a ticket and yet allow others to put their names on this golden database and then buy a ticket?
Confusing or what??


I haven't heard much of that, infact, I have only seen Mr Frost say such things...

It isn't just me, check through the threads. I saw someone refused Barnsley tickets as they werent on the database, and a poster on here was refused Newcastle tickets for the same reason.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 09:46:53 am
Thinwhiteduke wrote:
Quote
MrFrost wrote:
Quote
The facts speak for themselves, no matter how much you want to mock. I really hope one of you lot have problems with the ticket office one day, and when you decide to tell anyone about it, see what the response is.


Thats the point though.

A lot of people have NEVER had a problem at the Ticket Office - myself included.

Yet you seem to have a problem each and every time?? Hmmmmm!


Each time? Please give me some examples of where myself have had problems at the ticket office. Go on.
Title: Re:Buying a ticket at the KMS
Post by: Filo on April 07, 2010, 09:49:18 am
Thinwhiteduke wrote:
Quote
MrFrost wrote:
Quote
The facts speak for themselves, no matter how much you want to mock. I really hope one of you lot have problems with the ticket office one day, and when you decide to tell anyone about it, see what the response is.


Thats the point though.

A lot of people have NEVER had a problem at the Ticket Office - myself included.

Yet you seem to have a problem each and every time?? Hmmmmm!




With MrFrost it`s usually \"someone he knows\" that have the problems


I reckon all associates of MrFrost are automatically banned from the ticket buying process  :laugh:  :laugh:
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 09:52:21 am
Find something apart from this instance what I witnessed of problems with the ticket office.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 02:13:33 pm
If you can be arsed to check through posts Rigo, you'll see another poster had the same problems a few weeks ago. But you only read what you want to read, and rather than recognise that we have problems, its easier to jump on the bandwagon and try and mock someone who see's genuine shortcomings and failings behind the scene's.

Grow up sunshine.
Title: Re:Buying a ticket at the KMS
Post by: big fat yorkshire pudding on April 07, 2010, 02:30:46 pm
Well 2 out of 10,000 isn't bad going really is it.  I've not once had a problem buying tickets or know anyone that has.  Doesn't mean it doesn't happen, but it does show that it can't be a major problem.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 03:10:32 pm
Rigoglioso wrote:
Quote
All I'm saying Frosty is you are known to have a vendetta against the ticket office for whatever reason, and you claim to be involved in problems with them or witness people having issues a hell of a lot more than just about everyone else.

What's that song called? Suspicious minds...


Rigo give me some examples (apart from this one) where I have mentioned problems with the ticket office?
Title: Re:Buying a ticket at the KMS
Post by: Wellred on April 07, 2010, 03:40:41 pm
Unfortunately many of you are burying your heads in the sand over the point of buying tickets if you're not on the database.
Ok take out the following then look again with an OPEN MIND.
1. Ignore the fact that we all know the procedures.
2. Ignore comments made by any posters on here about this subject (including Mr Frost)
3. How many times have we all said (including JR) that we want to see more people at games.

OK now lets look at Mr AN Other who has never been on this site. Doesn't know a rovers fan. He might not even know he can't pay on the day at the turnstile.
One day he decides he wants to take his son and go watch a game and he goes down to buy a ticket for him and his son and has no id on him.
Will he be able to buy two tickets???
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 03:43:10 pm
Wellred wrote:
Quote
Unfortunately many of you are burying your heads in the sand over the point of buying tickets if you're not on the database.
Ok take out the following then look again with an OPEN MIND.
1. Ignore the fact that we all know the procedures.
2. Ignore comments made by any posters on here about this subject (including Mr Frost)
3. How many times have we all said (including JR) that we want to see more people at games.

OK now lets look at Mr AN Other who has never been on this site. Doesn't know a rovers fan. He might not even know he can't pay on the day at the turnstile.
One day he decides he wants to take his son and go watch a game and he goes down to buy a ticket for him and his son and has no id on him.
Will he be able to buy two tickets???


Wellred - my opinion would be:
If it is a nothing game, example against Plymouth yes you would.
A high profile game like this coming saturday or local derby then no.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 03:45:00 pm
Rigoglioso wrote:
Quote
You have moaned about the ticket office in this thread. About your dad (allegedly) having problems with the ticket office in the past, about witnessing someone not being able to buy Barnsley tickets because they weren't on the database. Infact, your moaning stretches back as far as the start of the season when you had a potentially slanderous pop at the ticket office over Cat C seats/tickets and not being able to buy them.

If someone moaned once or twice about something, then fair enough! We're all guilty of moaning from time to time and everybody does it.

However, you've moaned so many times about the same subject (the ticket office) that I suspect some people just read your posts and see you moaning and then switch off to what your actually saying, thus seeing it as \"Mr Frost moaning yet again\", rather than actually acknowledging what you are moaning about.

It's a bit like Little Red Riding Hood. First time she cried wolf, everybody gathered around, and again for the second time she cried wolf. However, eventually people got bored of it and Little Red Riding Hood got a reputation!!!


So Rigo, are you saying i'm making what I am saying up?
I hope one day something similar happens to you. Although you have the most rose tinted spectacles available, it probably wouldn't bother you.
Title: Re:Buying a ticket at the KMS
Post by: Wellred on April 07, 2010, 03:51:10 pm
Thats the problem though isn't it. Its all about opinions.
We desperately want to fill the stadium and are putting barriers up to stop it happening.
The ground has never been 100% full while it has been open. Shouldn't that be telling somebody something?
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 03:58:07 pm
Wellred wrote:
Quote
Thats the problem though isn't it. Its all about opinions.
We desperately want to fill the stadium and are putting barriers up to stop it happening.
The ground has never been 100% full while it has been open. Shouldn't that be telling somebody something?


We need to market ourselves better if we want to fill the stadium. Communication is the key. Plenty of season ticket holders knew nothing about the early bird extension.

Someone has suggested already, get someone in the town centre conducting market research on a saturday afternoon and find out why they are not at the Keepmoat.
Title: Re:Buying a ticket at the KMS
Post by: big fat yorkshire pudding on April 07, 2010, 04:17:31 pm
In the fairness of balance, I bought my new season ticket today, it took us just a couple of minutes to complete, no hassle whatsoever.  A few others in doing the same and all said how easy it was.  Can't fault them on that, very organised and easy to do.
Title: Re:Buying a ticket at the KMS
Post by: Wellred on April 07, 2010, 04:34:45 pm
Nobody is saying that the staff aren't anything but helpfull.
The staff don't make the rules they just follow them.
Title: Re:Buying a ticket at the KMS
Post by: Adam on April 07, 2010, 05:52:38 pm
I've bought tickets on the day before and didn't have to be on any database.

I don't see the fuss.

Just to clarify - I am on the database, I'm just never asked.
Title: Re:Buying a ticket at the KMS
Post by: MrFrost on April 07, 2010, 06:13:20 pm
Whenever I have bought they have always checked my details against the database!
Title: Re:Buying a ticket at the KMS
Post by: Filo on April 07, 2010, 06:24:00 pm
MrFrost wrote:
Quote
Whenever I have bought they have always checked my details against the database!
Well you wouldn't want them to make a mistake would you?  Just in case someone moaned that they weren't doing the job properly ;)