Rovers online account log-in

[Pancho Regan]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

[Pancho Regan]

Panic over - I've sorted it.

Mods - you can remove this thread please.

[adamtherover]

ive never had any joy with the online ticketing, and im very tech savvy, its just so much easier to ring up and speak to someone (especially when you are buying for a group of folk) :-)

[BillyStubbsTears]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

[Pancho Regan]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

That's exactly what I was getting BST, including not receiving a re-set e-mail when I requested one.
I tried numerous times.

Ironically, only after I posted this thread did I finally succeed in logging in, and I'm honestly not sure what I did differently.

[BillyStubbsTears]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

That's exactly what I was getting BST, including not receiving a re-set e-mail when I requested one.
I tried numerous times.

Ironically, only after I posted this thread did I finally succeed in logging in, and I'm honestly not sure what I did differently.

Interesting that it came back. My old account is still not working.

[drfchound]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

That's exactly what I was getting BST, including not receiving a re-set e-mail when I requested one.
I tried numerous times.

Ironically, only after I posted this thread did I finally succeed in logging in, and I'm honestly not sure what I did differently.

Ditto for me Pancho.

[Pancho Regan]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

That's exactly what I was getting BST, including not receiving a re-set e-mail when I requested one.
I tried numerous times.

Ironically, only after I posted this thread did I finally succeed in logging in, and I'm honestly not sure what I did differently.

Interesting that it came back. My old account is still not working.

BST, just out of interest try this with your old account log-in:

Instead of clicking on 'log in' at the top right of the Rovers website front page, click on the 'tickets' tab at the top left.
This should take you to the page where you can sign in, including using your (old) supporter number.

That's the way I've managed to get around the problem.

[BessieBlue]

I did the same thing - the ticket tab gets you in with your original login. Before that I tried resetting my password to no avail.

[silent majority]

I did the same thing - the ticket tab gets you in with your original login. Before that I tried resetting my password to no avail.

Same here!

[DonnyBazR0ver]

The ticketing site is a separate site from Rovers official site, including the new Rovers+, replacing Ifollow.  Your login for tickets remain unchanged.

You only needed a new login to be able to watch highlights/streaming etc, as you would have done for IFollow.

[BillyStubbsTears]

Is anybody else having trouble logging into their Rovers account?

I've had mine for years and never had a problem but now it says my password is invalid.
Try as I may, the option to reset my password won't work - I don't receive an e-mail with a re-set code.

I've spoken twice to the Ticket Office and they have twice re-set my password but neither of those works either! I don't want to keep ringing them when they are so busy but I'm getting nowhere.

I e-mailed the Club on Monday but have had no response.

Is it just me?!

The account I've used for years no longer works. I get the "Incorrect Email/Password Combination" message. And I get no password reset email when I apply for one, which suggests that their system doesn't recognise my email. I've set up another account which works fine.

That's exactly what I was getting BST, including not receiving a re-set e-mail when I requested one.
I tried numerous times.

Ironically, only after I posted this thread did I finally succeed in logging in, and I'm honestly not sure what I did differently.

Interesting that it came back. My old account is still not working.

BST, just out of interest try this with your old account log-in:

Instead of clicking on 'log in' at the top right of the Rovers website front page, click on the 'tickets' tab at the top left.
This should take you to the page where you can sign in, including using your (old) supporter number.

That's the way I've managed to get around the problem.

Ta, I'll give it a go.