Viking Supporters Co-operative

Viking Chat => Viking Chat => Topic started by: NigelJ on November 18, 2020, 02:34:58 pm

Title: iFollow for STH from this Saturday
Post by: NigelJ on November 18, 2020, 02:34:58 pm
If I remember rightly, no codes are now been issued for STH to get free access to home games - it should be automatic.
So, why do I have the option to pay £10 for Saturday's home game?
Title: Re: iFollow for STH from this Saturday
Post by: Branton Rover on November 18, 2020, 02:46:24 pm
Not everyone is a season ticket holder - however they said I predict a cock up is looming Saturday
Title: Re: iFollow for STH from this Saturday
Post by: ravenrover on November 18, 2020, 04:28:14 pm
For what reason?
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 18, 2020, 05:19:20 pm
If I remember rightly, no codes are now been issued for STH to get free access to home games - it should be automatic.
So, why do I have the option to pay £10 for Saturday's home game?

You'll have to enter your email address, and that's it as I understand.
Title: Re: iFollow for STH from this Saturday
Post by: Janso on November 18, 2020, 06:02:15 pm
I've just signed into my iFollow account and I also have the option to buy a match pass.

Yes it's the same email on my ST account.
Title: Re: iFollow for STH from this Saturday
Post by: oliver on November 18, 2020, 06:05:38 pm
So where and when do you use your email address
Title: Re: iFollow for STH from this Saturday
Post by: NigelJ on November 18, 2020, 06:13:28 pm
If I remember rightly, no codes are now been issued for STH to get free access to home games - it should be automatic.
So, why do I have the option to pay £10 for Saturday's home game?

You'll have to enter your email address, and that's it as I understand.

I don't understand. Enter it where?
I'm logged on to iFollow with the same e-mail address as I have used since I registered, which is the same e-mail address I previously got the codes sent to.
Title: Re: iFollow for STH from this Saturday
Post by: roversdude on November 18, 2020, 06:15:19 pm
Same problem here
Title: Re: iFollow for STH from this Saturday
Post by: Janso on November 18, 2020, 06:19:56 pm
This can only end well.
Title: Re: iFollow for STH from this Saturday
Post by: scawsby steve on November 18, 2020, 06:30:42 pm
This can only end well.

Come on J, you're getting as cynical as me.
Title: Re: iFollow for STH from this Saturday
Post by: i_ateallthepies on November 18, 2020, 07:02:04 pm
You just go to the match centre and choose 'Next match' and the streaming window opens up.
Title: Re: iFollow for STH from this Saturday
Post by: NigelJ on November 18, 2020, 07:27:22 pm
You just go to the match centre and choose 'Next match' and the streaming window opens up.
What is the 'Streaming Window'? When I go to Next Match, I get a black bar at the bottom of it with a 'Buy a Video Match Pass' link.
Title: Re: iFollow for STH from this Saturday
Post by: RoversAlias on November 18, 2020, 08:09:39 pm
Is that not because the game isn't on for three days? There won't be a video for it until gone 2pm on Saturday afternoon.
Title: Re: iFollow for STH from this Saturday
Post by: adamtherover on November 18, 2020, 08:13:05 pm
Same. Just went straight to usual apply code page?
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 18, 2020, 08:56:35 pm
Is that not because the game isn't on for three days? There won't be a video for it until gone 2pm on Saturday afternoon.

Exactly.
Title: Re: iFollow for STH from this Saturday
Post by: roversdude on November 19, 2020, 07:23:20 am
So you still get the buy video match pass caption as well as the bit that says available an hour before kick off
Might be just me but I feel uneasy with this
Title: Re: iFollow for STH from this Saturday
Post by: Donnywolf on November 19, 2020, 08:06:27 am
I am hoping the above is how it works and the " Access to the match live on iFollow will be available here from 1 hour before kick-off " will be replaced with the usual "Watch live" notification

Sure it will !
Title: Re: iFollow for STH from this Saturday
Post by: deebee on November 19, 2020, 08:44:44 am
I am sure we will all be notified soon with instructions. We will just have to wait.
Title: Re: iFollow for STH from this Saturday
Post by: NigelJ on November 19, 2020, 03:57:15 pm
***UPDATE***

On the page where you would normally have the link to buy match access, the message is now showing 'You already have access to this match.'
Title: Re: iFollow for STH from this Saturday
Post by: dknward2 on November 19, 2020, 04:31:22 pm
If anyone want a free code copy below I won it on the EFL rewards app but as it's a home game and I'm a season ticket holder I have no need for it

V4PY9L2B9NWQ this is the code
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 19, 2020, 04:42:11 pm
So, the latest information is that the upload of the data will be done by tomorrow afternoon.

At that point supporters will have access to home games moving forward.

How fans can check for access

In order for fans to check whether they have been granted access to the Season Ticket Licence, it's a simple 3 step process to do so.

1. Log in to iFollow on the club website
2. Click your name in the navigation bar to get to 'My Account page'
3. Click the + sign next to 'Purchased Packages'

If you have been granted access, you will see 'Season Ticket - Doncaster Rovers' listed here
Title: Re: iFollow for STH from this Saturday
Post by: drfchound on November 19, 2020, 08:22:31 pm
That works for me.
Title: Re: iFollow for STH from this Saturday
Post by: DonnyOsmond on November 19, 2020, 08:29:03 pm
Almost as if being patient and not having a mental breakdown 3 days before the game was the right thing to do.
Title: Re: iFollow for STH from this Saturday
Post by: roversdude on November 19, 2020, 08:43:08 pm
Thanks Martin
Title: Re: iFollow for STH from this Saturday
Post by: NigelJ on November 19, 2020, 09:46:49 pm
Almost as if being patient and not having a mental breakdown 3 days before the game was the right thing to do.
Who was having a mental breakdown? I find your statement very rude. No doubt, the new system won't work for some - and not knowing whether you are one of the unlucky ones would seem to be foolish, if you sat idly by without asking a perfectly straightforward question.
Title: Re: iFollow for STH from this Saturday
Post by: Donnywolf on November 20, 2020, 06:22:54 am
tbf - I seem to have access to the Game without doing any of the above Steps in SM s notes in Reply #20. I saw that and thought I would get set up for tomorrow so no last minute panicking

I dont know if these things do work - they are not even there?

Maybe I am already "signed in to I Follow" - because when I go to DROS my name appears on right hand side already (next to Search magnifying glass)

When I go to Subscribe and choose Video Match Pass - clicking it or scrolling down takes me to - Match Passes and there it says "You already have access to this match."

So I have done none of the 3 steps -  and I cant even see "Purchased packages" so I am not seeing  'Season Ticket - Doncaster Rovers' either

Anyone else getting the same as I am ? I seem to be "in" but dont know how - hope it lasts
 
Hope it stays there
Title: Re: iFollow for STH from this Saturday
Post by: dknward2 on November 20, 2020, 08:05:12 am
I decided to check mine which says that the next three games I have access to this match which is odd as the last one is the fa cup game?
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 08:31:47 am
This is what I have on mine when I checked
Title: Re: iFollow for STH from this Saturday
Post by: dknward2 on November 20, 2020, 08:38:32 am
Yeah I get the same filo but if I go to the individual matches it shows I'm getting the fa cup game which I don't mind
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 08:55:49 am
This is what I get when I go to the match centre for tomorrows game
Title: Re: iFollow for STH from this Saturday
Post by: Donnywolf on November 20, 2020, 09:50:10 am
I get that screen when I press "Next Match" so I am hoping it means I am in

As I say I may be "different" and that difference is coming because I am logged in already ?
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 10:37:19 am
After emailing the club and getting a very quick response I can confirm I’m in
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 20, 2020, 10:49:47 am
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 11:07:40 am
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)

Not really, I had a further email, explaining that those instructions were copied and pasted from the instructions the EFL provided whichdidn’tshow what they say

In fact here is the txt from that email

“ Hi
 
I have already spoken with media and they are updating. The club copied and pasted the EFL instructions which don’t quite show what they say”
Title: Re: iFollow for STH from this Saturday
Post by: Donnywolf on November 20, 2020, 01:00:18 pm
Good grief - it doesnt take much but now I am confused

I will hope at 2 I can get the feed or I have an hour to fix it
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 20, 2020, 01:11:15 pm
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)

Not really, I had a further email, explaining that those instructions were copied and pasted from the instructions the EFL provided whichdidn’tshow what they say

In fact here is the txt from that email

“ Hi
 
I have already spoken with media and they are updating. The club copied and pasted the EFL instructions which don’t quite show what they say”

Well they weren't copied and pasted by me, I interpreted what they said and then checked it myself before I posted it on here. Not sure what your explanation explains!
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 01:17:22 pm
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)

Not really, I had a further email, explaining that those instructions were copied and pasted from the instructions the EFL provided whichdidn’tshow what they say

In fact here is the txt from that email

“ Hi
 
I have already spoken with media and they are updating. The club copied and pasted the EFL instructions which don’t quite show what they say”

Well they weren't copied and pasted by me, I interpreted what they said and then checked it myself before I posted it on here. Not sure what your explanation explains!


It explains that it wasn’t clear to me if I was in or not, it appears the club agree with me and were contacting the media dept to edit the instructions

Not once did I say you copied and pasted, you need to step back a bit and read what was posted, I took the time to email the club for clarification, it was sorted to my satisfaction, there was no need to pontificate about your post, I never questioned or referenced your post, or even mentioned you
Title: Re: iFollow for STH from this Saturday
Post by: Donny Viking on November 20, 2020, 01:47:44 pm
If you log into your ifollow account and then under your login profile check payment history you should see a credit costing you £0 for tomorrows game. I've also got the credit for the next home game on the 29th already done.

Checked my dads account and its the same.

Great service Donny.
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 20, 2020, 02:15:35 pm
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)

Not really, I had a further email, explaining that those instructions were copied and pasted from the instructions the EFL provided whichdidn’tshow what they say

In fact here is the txt from that email

“ Hi
 
I have already spoken with media and they are updating. The club copied and pasted the EFL instructions which don’t quite show what they say”

Well they weren't copied and pasted by me, I interpreted what they said and then checked it myself before I posted it on here. Not sure what your explanation explains!


It explains that it wasn’t clear to me if I was in or not, it appears the club agree with me and were contacting the media dept to edit the instructions

Not once did I say you copied and pasted, you need to step back a bit and read what was posted, I took the time to email the club for clarification, it was sorted to my satisfaction, there was no need to pontificate about your post, I never questioned or referenced your post, or even mentioned you

You quoted me. If that's not a reference then god knows!!
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 20, 2020, 03:13:15 pm
Donnywolf,

I didn't say you had to follow the steps I mentioned, as I've said on previous occasions access should be automatic based on your email address, but what the steps do is allow people to double check that they have access.

Of course filo had to do it the hard way!  ;)

Not really, I had a further email, explaining that those instructions were copied and pasted from the instructions the EFL provided whichdidn’tshow what they say

In fact here is the txt from that email

“ Hi
 
I have already spoken with media and they are updating. The club copied and pasted the EFL instructions which don’t quite show what they say”

Well they weren't copied and pasted by me, I interpreted what they said and then checked it myself before I posted it on here. Not sure what your explanation explains!


It explains that it wasn’t clear to me if I was in or not, it appears the club agree with me and were contacting the media dept to edit the instructions

Not once did I say you copied and pasted, you need to step back a bit and read what was posted, I took the time to email the club for clarification, it was sorted to my satisfaction, there was no need to pontificate about your post, I never questioned or referenced your post, or even mentioned you

You quoted me. If that's not a reference then god knows!!

Go back and check, the first time I quoted you was when you said I had to do it the hard way, just because I sought clarification, I quoted you because it came across as ridiculing my action
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 20, 2020, 04:46:51 pm
Which I did, but I also put a smiley on as well.

And as I said before your explanation explains nothing, it doesn't even make sense.


Title: Re: iFollow for STH from this Saturday
Post by: Janso on November 20, 2020, 05:16:48 pm
Yeah I get the same filo but if I go to the individual matches it shows I'm getting the fa cup game which I don't mind

That'll probably be an audio pass for the FA Cup game?
Title: Re: iFollow for STH from this Saturday
Post by: dknward2 on November 20, 2020, 06:02:54 pm
Ah that's understandable
Title: Re: iFollow for STH from this Saturday
Post by: adamtherover on November 20, 2020, 08:05:24 pm
I'm in,  I just clicked on the subscribe to ifollow tab on the page where it shows the next game. And it said I already have access. So I'm assuming tomorrow, I'm good to go..
Title: Re: iFollow for STH from this Saturday
Post by: dknward2 on November 20, 2020, 08:36:22 pm
Parents just rung and told me they haven't got it and couldn't get it to work on Amazon silk that I had set up previously.

I told them to email to sort the email address out. Problem is they have 2 season ticket on the same address but 2 different email address for I follow.
Title: Re: iFollow for STH from this Saturday
Post by: silent majority on November 21, 2020, 10:35:22 am
I am a season member

The way in which season members (Silver Membership) access iFollow Rovers is changing from Saturday.

Supporters will no longer be sent codes. Instead match pass will automatically appear in supporter accounts from Friday morning. To check your match pass is there, please first log in to your iFollow Rovers account and then click here.

Please note, if you are not logged in to your iFollow Rovers account or if you are logged in to iFollow with an email address that differs from the email address registered to your season ticket, this will not work.

If your pass does not appear, please email iFollow@clubdoncaster.co.uk

This change means season ticket holders will no longer be asked to go through a purchasing process and will not need to enter payment details. If you find yourself being asked for payment, please contact iFollow@clubdoncaster.co.uk

If Saturday's match does not show in the Purchased Packages section, please email iFollow@clubdoncaster.co.uk

This change means season ticket holders will no longer be asked to go through a purchasing process and will not need to enter payment details. If you find yourself being asked for payment, please contact iFollow@clubdoncaster.co.uk

Title: Re: iFollow for STH from this Saturday
Post by: andy didcott on November 21, 2020, 03:36:41 pm
Think I must be the only one unable to get a picture, when I click on watch live now all I’m getting is a black screen with a white arrow in the middle, very frustrating.
Title: Re: iFollow for STH from this Saturday
Post by: deebee on November 21, 2020, 03:51:15 pm
Have clicked on the whita arrow which is the play button.
Title: Re: iFollow for STH from this Saturday
Post by: roversdude on November 21, 2020, 03:52:08 pm
Got a picture but the buffering is shocking
Title: Re: iFollow for STH from this Saturday
Post by: rich1471 on November 21, 2020, 03:54:31 pm
No issues at all picture perfect
Title: Re: iFollow for STH from this Saturday
Post by: drfchound on November 21, 2020, 03:57:20 pm
The problem for me is that only one team seems to be playing in that first half.
Title: Re: iFollow for STH from this Saturday
Post by: donnievic on November 21, 2020, 03:58:20 pm
Mine been playing fine apart from half dozen buffering which only last a second
Title: Re: iFollow for STH from this Saturday
Post by: Filo on November 21, 2020, 04:02:01 pm
Easy 45 mins for the camera man, never had to move his camera out of the Rovers half
Title: Re: iFollow for STH from this Saturday
Post by: Janso on November 21, 2020, 04:16:45 pm
Mine has been pretty much fine apart from one two freezes in the first half. It started buffering just before kick off and I thought I was in for another ordeal with the stream but not really had any issues.

Apart from what's been on show being dreadful.
Title: Re: iFollow for STH from this Saturday
Post by: elmsallrover on November 21, 2020, 04:17:34 pm
The only problem I've had is the football from rovers shocking