Rovers Player Feedback

[RobTheRover]

 In this thread, please post the following details :

Your operating system (e.g. Windows7, Windows 10, Linux Mint, etc)
Your browser (e.g. Internet Explorer 10, Firefox, Safari, etc)
Your Internet Service Provider (e.g. Sky, Virgin, O2, Plusnet, etc)
Go to www.speedtest.net and run a test.  Post the result BEFORE logging on to Player (download and upload speed, please)

Ensure your browser settings are set as in this page : http://www.doncasterroversfc.co.uk//news/article/rovers-player-hd-live-commentary-update-2766808.aspx

If you have no issues listening to player once match coverage starts, please then post "No issues".

If you do have issues, please describe them in the thread, and email player.support@streamamg.com

Thanks in advance.

[bigal]

windows10. internet explorer11. sky.download speed 11.31mbps. up load speed1.11mbps

[Mike_F]

Windows 7. Firefox, Sky broadband. Download 5.91mbps, upload 0.98mbps

[bigal]

no issues

[glosterred]

iPad, using the Player App. Upload 8.37MB/s, Download 43.35MB/s Service provider BT. Currently having no problems

[Mike_F]

No issues. Yet...

[arkseyrover]

working good - speed 5.98; BT; windows 7(?)

[bobjimwilly]

Windows 7, Google Chrome, Sky Broadband
no issues here

[glosterred]

Is it just me hearing a slight pause every few seconds. It's the briefest of pauses?

[Bristol Red Rover]

Windows 8
Firefox
3 mobile (!)

No issues (except expected occasional signal drop out)
Will update if anything else.

Kudos, Rob 

[RobTheRover]

Good news so far then.

If you don't mind keeping these threads on match days updated we can build a library of issues and the conditions around them.  Should help in resolution.

[CottyRover]

I'm listening on Samsung Galaxy tablet SM-T520 using Player app. Download speed 12.75, Internet provider Kingston Communications  (I live near Hull) Tuned in 15.08 no issues so far

[ScillyRover]

Apple iMac, OS Yosemite, Google Chrome, Plusnet, 36mbps Download, 10Mbps upload. No issues... apart from we are losing 1-0

[Mike_F]

16:44, commentary froze. had to press pause then play again to re-load.

[CottyRover]

No issues for me today, hasn't always been that way this season

[glosterred]

No issues with me other than the comment made earlier, which seemed to sort itself out.

[Copps is Magic]

It froze for me for about 5 seconds in the second half but otherwise no problems. - Chrome, Windows 7, Virgin.

[Copps is Magic]

An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

[RobTheRover]

An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.

[glosterred]

An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.

Watching Twitter etc, it seems to be running 20-30 seconds behind

[Dagenham Rover]

An obvious issue (not really a problem) is that some people's commentaries are clearly behind others.

I'll mention that, CiM.  See why that is.  Obviously, it cant be fully live, but shouldn't be too far off.

Watching Twitter etc, it seems to be running 20-30 seconds behind

and that doesn't matter on your download speed

[RobTheRover]

There will be some processing of the audio stream in order to pass it through RP, though.  A delay will be inevitable, and I would expect 30 seconds or so to be acceptable.

I'm more concerned with the reliability the service and identifying what contributes to those difficulties, but I will mention the delay in addendum.

[PDX_Rover]

No problems today. iPhone 6 via Comcast Wifi. D/l 120mb Up 20mb

[Mike_F]

Player fine today so far.

[RedJ]

iPhone 6 via Sky whatever they call the unlimited fibre internet. Complete loss of sound on a few occasions.

[Mike_F]

Burton match: Settings same as ever. It went off early first half but came almost striaght back and was eveidently an issue across everyone as Tom said "Welcome back".

16:32pm. Gamne poised at 2-2. Tom says dreadful challenge on Tyson, elbows and all, should be a red card then.... silence. It's gone off again.

[ScillyRover]

Burton Game : Same settings as normal. Player off and back on again numerous times and the commentary ending up a good 2 minutes behind actual play. Really frustrating listening.

[PDX_Rover]

iPhone 6. iOS. Comcast 54mbps dl, 15up. Player kept dropping at crucial moments. Almost like they'd logged out and then had to go through the whole searching/framing again. Operator error?

[Mike_F]

It went off again for me just as Tyson was about to take his penalty.