Email advice

[Donnywolf]

Can anyone suggest a fix pls


Got new Phone and Samsung to Samsung transfer almost perfect


One area I can't crack is emails , specifically if I send Mrs DW one from contacts (or anyone else) it does not get to her BUT it doesn't say " not delivered" etc


However if anyone like Mrs DW or people on here send me an email and I reply they get it


Is it something to do with POP or IMAP or something else


Cheers wolfie

[tommy toes]

As you know Wolfie, I am an expert in all things technologicackle, so let's get to the bottom of this.
My first question.
What exactly is a 'lap top'?

[welloffside]

Ask Boris J.  or Rishi S. They seem to know how!!!

[Donnywolf]

I'd try them but wouldn't believe their answers lol

[Filo]

I'd try them but wouldn't believe their answers lol

BJ doesn’t know what a factory reset is

[Colin C No.3]

Have you tried turning it off then back on again?

[Donnywolf]

Yes , always me first resort but didn't work

I've no kids so no Grandkids either , but met with Great Nephew and Niece and the latter says it will be Google Mail "problem" and I should sync it with Outlook .

It sounds plausible so I will go back to Google it  or better still back to Tesco lol