Booked car parking email

[Bentley Bullet]

All this hassle about parking on non match days is ludicrous and unnecessary. Why would I want to go to buy a shirt if I am likely to fall foul of some rule I don't understand. I rarely attend live matches because it is too much trouble, and now even iFollow is harder or not possible to use. Does anyone really want us to follow our own football club and make any money from us? I am too old to be messed about. 

Me too.

[Not Now Kato]

Anyone heard anything more about this yet?

[Lincoln Rover]

Two days time, I’ve just been advised.

[Not Now Kato]

Thank you 

[Barmby Rover]

Simple answer, I will never enter the area with my car again, and definitely will not buy from the shop, people don't tell me twice to get lost.

[knockers]

What’s rattled your cage BR?

[drfchound]

Used the booking in system today, really easy.

[Lincoln Rover]

Here’s your update from the club as promised.


Multiple Vehicle Registrations

For those supporters with seasonal passes who wish to register multiple vehicles, they can register multiple vehicles. 

Just email name and vehicle registrations to reception@clubdoncaster.co.uk 

There is an awareness that this leaves the system open to abuse with one person having one pass but trying to park multiple cars simultaneously but the system can track the second vehicle trying to enter on the same seasonal pass, which will prevent this problem.

Immunity Window

Car Park 2 has a 20 minute immunity window for anyone visiting the stadium but there will also be a tablet installed in the club shop (open 7 days a week) which will whitelist a vehicle for longer than 20 minutes.

Supporters parking at the stadium for away games

Supporters using the stadium for parking vehicles and then travelling to away games will just need to park in car park 2.  No further action will be necessary.

Signage

More detailed signage will be going up in car park 2, advising those using of when/when they don't have to pay or register their vehicle

General management

The Parking Charge Notification timeline notification from parking is as follows

4 days before any action is taken (during this window supporters who make a mistake can let us know and we can rectify).

Day 5 a letter is sent to the user with a call to action of challenge the fine  or pay the fine within 30 days.

Even at this stage if supporters have got caught out they just need to contact us and we’ll resolve any issues for genuine mistakes.

An FAQ document will go out but ultimately any questions email reception@clubdoncaster.co.uk

Any mistakes made – email reception@clubdoncaster.co.uk

Both club and Your Parking Space are here to help. 

[idler]

Well that seems clear and very fair.

[rich1471]

Just to let people know as well ,the Travelodge has changed it's policy from a3 hours to 1 hour only

[Petche]

Apologies for bringing this back up but for the simple soul I am I'm still a little confused!
I live out of the area but will be travelling to Donny on Sunday, whilst over there I intend buying a ST and probably pop into the shop for 10 minutes. Can I drive into the car park and park up without fear of getting a fine?

[Dagenham Rover]

Apologies for bringing this back up but for the simple soul I am I'm still a little confused!
I live out of the area but will be travelling to Donny on Sunday, whilst over there I intend buying a ST and probably pop into the shop for 10 minutes. Can I drive into the car park and park up without fear of getting a fine?

You need a photo for a season ticket now. I'm not sure how it works if buying in person

[drfchound]

Apologies for bringing this back up but for the simple soul I am I'm still a little confused!
I live out of the area but will be travelling to Donny on Sunday, whilst over there I intend buying a ST and probably pop into the shop for 10 minutes. Can I drive into the car park and park up without fear of getting a fine?

You can drive into the car park without fear of getting a fine.
Just pop into the main reception and explain why you are there and it takes about twenty seconds to register your car for free parking.
Don’t use the QR codes in the car park otherwise you will have to pay.

[Petche]

Apologies for bringing this back up but for the simple soul I am I'm still a little confused!
I live out of the area but will be travelling to Donny on Sunday, whilst over there I intend buying a ST and probably pop into the shop for 10 minutes. Can I drive into the car park and park up without fear of getting a fine?

You can drive into the car park without fear of getting a fine.
Just pop into the main reception and explain why you are there and it takes about twenty seconds to register your car for free parking.
Don’t use the QR codes in the car park otherwise you will have to pay.

Thanks for that

[ravenrover]

Just a thought
I see you can book parking on one of the parking apps in all 3 car parks.
How will numbers be controlled on match days and how would bookers with no parking pass get into the ground?