0 Members and 2 Guests are viewing this topic.
Quote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched.
The one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.
Quote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help. The club isn’t a charity and should not look for it !!
Quote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.As someone who is on the supporters board I think you shouldn't be too quick to assume everyone who has asked for a refund has been able to use the ifollow service and should be a little more understanding of other people's circumstances.
Quote from: GazLaz on June 10, 2021, 02:33:44 pmQuote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched. You would think so, but its not happening.
Quote from: silent majority on June 10, 2021, 02:46:27 pmQuote from: GazLaz on June 10, 2021, 02:33:44 pmQuote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched. You would think so, but its not happening.Who's fault is that though? Surely the club have access to who watched the ifollow games and can adjust refunds accordingly? At the start of the season people were using individual codes to access and then their accounts in the latter parts. The club must have some kind of records?I feel like making people reach out for refunds is a bit like emotional blackmail
Quote from: Jenny on June 10, 2021, 08:32:48 pmQuote from: silent majority on June 10, 2021, 02:46:27 pmQuote from: GazLaz on June 10, 2021, 02:33:44 pmQuote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched. You would think so, but its not happening.Who's fault is that though? Surely the club have access to who watched the ifollow games and can adjust refunds accordingly? At the start of the season people were using individual codes to access and then their accounts in the latter parts. The club must have some kind of records?I feel like making people reach out for refunds is a bit like emotional blackmail Well no, that's not right.iFollow is an EFL product and the data is held by the EFL.The data is accessible by the club but not in a format that would help them deliver the solution you mention. The data isn't broken down match by match.And iFollow wasn't built or designed to do what it did last season. It was adapted at rapid speed to provide a solution that would keep season ticket holders happy so they wouldn't be demanding refunds. If they hadn't have done that then just about every EFL club would have gone out of business within a few months. Unlike other business's football carried on, had to pay players and yet had no match day income other than the money received for season tickets. Its certainly not intended to be blackmail, but a lot of thought and effort went into giving money back to ST holders but yet enabling the club to carry on and survive. Other clubs at our level have done nothing of the sort.
Quote from: silent majority on June 10, 2021, 10:28:28 pmQuote from: Jenny on June 10, 2021, 08:32:48 pmQuote from: silent majority on June 10, 2021, 02:46:27 pmQuote from: GazLaz on June 10, 2021, 02:33:44 pmQuote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched. You would think so, but its not happening.Who's fault is that though? Surely the club have access to who watched the ifollow games and can adjust refunds accordingly? At the start of the season people were using individual codes to access and then their accounts in the latter parts. The club must have some kind of records?I feel like making people reach out for refunds is a bit like emotional blackmail Well no, that's not right.iFollow is an EFL product and the data is held by the EFL.The data is accessible by the club but not in a format that would help them deliver the solution you mention. The data isn't broken down match by match.And iFollow wasn't built or designed to do what it did last season. It was adapted at rapid speed to provide a solution that would keep season ticket holders happy so they wouldn't be demanding refunds. If they hadn't have done that then just about every EFL club would have gone out of business within a few months. Unlike other business's football carried on, had to pay players and yet had no match day income other than the money received for season tickets. Its certainly not intended to be blackmail, but a lot of thought and effort went into giving money back to ST holders but yet enabling the club to carry on and survive. Other clubs at our level have done nothing of the sort. Though the plight of football through this crisis was there to see ….but not ONE club went to the wall so something was done to prevent this . Fans rallied , players took a wage cut ( temporary) and EFL juggled it’s priorities to help. But NO mention of the millionaires who own their clubs digging deep . I do not begrudge owners from stating their views and putting the facts out there , but to seek only to ask supporters to take the brunt when many of them have had greatly reduced finances or lost their jobs is poor judgment on the these clubs , particularly when they turned and walked away from wage capping and budget prudence measure being mandatory. WHY because it would have removed their advantage of their status of higher earning from the large crowds that clubs like Sunderland , Sheffield Wednesday and Portsmouth etc all seeking not to have a levelled up financial playing field . So I do think refunds should have been given without prejudice and left to the individual to decide without the obvious bias written into the statements given out by the club.. this should not be a debate carried out on here but a recognition that things are starting from a lower expectations due to the current situation.
Quote from: since-1969 on June 11, 2021, 08:15:13 amQuote from: silent majority on June 10, 2021, 10:28:28 pmQuote from: Jenny on June 10, 2021, 08:32:48 pmQuote from: silent majority on June 10, 2021, 02:46:27 pmQuote from: GazLaz on June 10, 2021, 02:33:44 pmQuote from: silent majority on June 10, 2021, 02:26:12 pmThe one thing that does bother me is those ST holders who are now asking for a full refund and disregarding the iFollow service they enjoyed last season. That's poor form at a time when the club needs our help.Surely they get a refund minus £10 per game for the home iFollow games they watched. You would think so, but its not happening.Who's fault is that though? Surely the club have access to who watched the ifollow games and can adjust refunds accordingly? At the start of the season people were using individual codes to access and then their accounts in the latter parts. The club must have some kind of records?I feel like making people reach out for refunds is a bit like emotional blackmail Well no, that's not right.iFollow is an EFL product and the data is held by the EFL.The data is accessible by the club but not in a format that would help them deliver the solution you mention. The data isn't broken down match by match.And iFollow wasn't built or designed to do what it did last season. It was adapted at rapid speed to provide a solution that would keep season ticket holders happy so they wouldn't be demanding refunds. If they hadn't have done that then just about every EFL club would have gone out of business within a few months. Unlike other business's football carried on, had to pay players and yet had no match day income other than the money received for season tickets. Its certainly not intended to be blackmail, but a lot of thought and effort went into giving money back to ST holders but yet enabling the club to carry on and survive. Other clubs at our level have done nothing of the sort. Though the plight of football through this crisis was there to see ….but not ONE club went to the wall so something was done to prevent this . Fans rallied , players took a wage cut ( temporary) and EFL juggled it’s priorities to help. But NO mention of the millionaires who own their clubs digging deep . I do not begrudge owners from stating their views and putting the facts out there , but to seek only to ask supporters to take the brunt when many of them have had greatly reduced finances or lost their jobs is poor judgment on the these clubs , particularly when they turned and walked away from wage capping and budget prudence measure being mandatory. WHY because it would have removed their advantage of their status of higher earning from the large crowds that clubs like Sunderland , Sheffield Wednesday and Portsmouth etc all seeking not to have a levelled up financial playing field . So I do think refunds should have been given without prejudice and left to the individual to decide without the obvious bias written into the statements given out by the club.. this should not be a debate carried out on here but a recognition that things are starting from a lower expectations due to the current situation. Our owners dig deep every season. Why do you feel they should give even more millions? I don't see anyone with your bank statement deciding how much you should invest into this part of your life.Seriously, be grateful for the ownership we have, not the ownership you wish we had that would be bankrupt in two seasons if they invested as you want them to.
Let's hope they do the right thing and publish the FULL set of accounts and not the abbreviated one as usual. I think fans of all clubs deserve full transparency, especially this time, when so much has been done by the fans to keep the clubs going .
Interesting!